Privacy Policy

Introduction

Alex Morgan Real Estate is committed to protecting your privacy and handling your personal information with care, transparency, and respect. This privacy policy explains how we collect, use, store, and protect the information you share with us when you use this website or contact us about our services. We comply fully with the New Zealand Privacy Act 2020 and are committed to handling all personal information in a way that is fair, lawful, and consistent with your reasonable expectations.

What Information We Collect

We collect personal information that you provide directly to us when you submit an appraisal request, fill in a contact form, or get in touch by phone or email. This information may include your name, email address, phone number, and property address or details. We also collect general website usage data automatically through analytics tools, including pages visited, time spent on the site, and the device or browser you are using. This usage data does not identify you personally.

How We Use Your Information

We use the information you provide to respond to your enquiries, arrange and deliver property appraisal services, and keep you informed about topics relevant to your property goals. With your consent, we may send you periodic market updates or property news from Alex Morgan Real Estate. You can opt out of these communications at any time by replying to any email with the word "unsubscribe" or by contacting us directly. We also use anonymised usage data to understand how visitors interact with this website and to improve its content and performance.

Google Analytics and Tag Manager

This website uses Google Analytics (tracking ID: G-APULSE1234) and Google Tag Manager (container ID: GTM-APULSE1) to collect anonymised data about how visitors use the site. These services use cookies to track interactions such as page views, session duration, and navigation paths. The data collected is aggregated and does not personally identify you. If you would prefer not to be tracked by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on or adjust your browser's cookie settings.

Meta (Facebook) Pixel

We use the Meta Pixel (Pixel ID: 123456789012345) to understand how visitors interact with this website and to deliver relevant advertising to people who have visited our site. The Meta Pixel collects data including pages viewed and actions taken on the site, which may be used to show you Alex Morgan Real Estate content on Facebook and Instagram. You can manage your advertising preferences and opt out of interest-based advertising through your Facebook Ad Preferences or via the Your Online Choices tool.

Cookies

This website uses cookies to function and to improve your experience. Cookies are small text files stored on your device by your browser. We use three categories of cookies. Essential cookies are required for the site to function correctly, including remembering your cookie preferences, and cannot be disabled. Analytics cookies, set by Google Analytics, collect anonymised data about how you use the site to help us understand what content is most useful. Marketing cookies, set by the Meta Pixel and any advertising tools, help us show relevant content and measure the effectiveness of our advertising. On your first visit to this website, a cookie consent banner will give you the option to accept or decline non-essential cookies. You can update your preferences at any time through your browser settings.

Sharing Your Information

We do not sell, rent, or trade your personal information to any third party. We may share limited information with trusted service providers who help us operate this website and deliver our services, including our web hosting provider and analytics platforms. These providers are bound by confidentiality obligations and are not permitted to use your information for any purpose other than providing services to us. We may also disclose information if required by law or to protect the rights and safety of our clients or the public.

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to access the personal information we hold about you and to request corrections if any of it is inaccurate or out of date. If you believe we have breached your privacy or handled your information in a way that is inconsistent with this policy, you have the right to make a complaint. You can do this by contacting us directly in the first instance, or by lodging a complaint with the Office of the Privacy Commissioner at privacy.org.nz.

Contact Us

If you have any questions about this privacy policy, want to access or correct your personal information, or wish to make a privacy-related complaint, please contact us using the details below.

Alex Morgan Real Estate
Level 2, 10 Market Street, Suburbville, Cityville 0000
Phone: 021 123 4567
Email: alex@alexmorganrealestate.co.nz